Omnikyo/Help Center

Billing and fees

What Omnikyo charges, when, and how to read your statements.

Omnikyo charges you a flat monthly or yearly plan price. A new invoice is issued at the start of each cycle, due 7 days later. If you don't pay by the due date, your account becomes read-only until you settle the invoice or a platform admin grants access for the current cycle.

বাংলায়: Omnikyo-তে একটা নির্ধারিত মূল্য প্রতি মাসে বা বছরে দিতে হয়। প্রতিটা বিলিং সাইকেলের শুরুতে একটা ইনভয়েস তৈরি হয় এবং ৭ দিনের মধ্যে পেমেন্ট দিতে হয়। যদি ইনভয়েস পেমেন্ট না দেন তো আপনার অ্যাকাউন্ট রিড-অনলি হয়ে যায়। পেমেন্ট দিলে বা অ্যাডমিন আনলক করলে অ্যাকাউন্ট আবার চালু হয়।

Where to find it: Settings › no merchant billing page exists. When your account is locked, a warning banner appears at the top of the screen.

What it is

Omnikyo bills you a flat amount — either per month or per year depending on which plan interval you choose. There is no percentage charge on your orders or sales. The amount comes from the plan you are on: Momentum charges a fixed price per billing period, and Command charges a higher fixed price. Any platform admin can see your plan and adjust your limits in the system.

How it works

A billing cycle starts on a specific day and runs for one month or one year (depending on your billing interval). On the first day of each cycle, Omnikyo creates an invoice for the plan price and sets its due date 7 days later. You have that 7-day grace period to pay offline.

If an invoice stays unpaid after the due date, your account enters read-only mode — you cannot create orders, add team members, or trigger most other changes. Your account stays locked until either the invoice is paid or a platform admin restores access.

When the cycle ends and your account is active with no unpaid invoice (and if auto-renewal is on), a new cycle automatically rolls over the next day. A fresh invoice is created for the next period, and you begin a new grace period. A daily job runs this check shortly after midnight UTC.

Good to know: Read-only mode blocks changes, including new orders from your storefront. You can still view orders and reports.

Plans and usage limits

Each plan has a flat monthly or yearly price and comes with limits on how much you can do each month.

  • Orders per month: how many orders you can create. When you reach this limit, the system stops accepting new orders and your account shows the read-only banner until the cycle resets or a platform admin raises the limit.
  • AI parses per month: how many times OmniAI can read and parse messages or documents in a month.
  • Team members: how many people you can invite to your account.

Plans show their limits as numbers — for example, 100 orders per month. A plan marked Unlimited (−1) means you have no cap on that limit.

A platform admin can raise or lower a limit just for your account to give you extra quota or adjust it down. These limit overrides take effect immediately.

Billing cycle, grace period and rollover

Your cycle is one calendar month or one calendar year (your billing interval). A monthly cycle runs from its start date through the day before the same date in the next month; a yearly cycle runs through the day before the same date next year.

The cycle runs like this:

  1. Cycle starts. On day 1 of the cycle, an invoice is created for the plan price.
  2. Grace period. The invoice is due 7 days later. You have those 7 days to pay offline (a platform admin records the payment in their console).
  3. Overdue. The daily billing job runs shortly after midnight UTC. Once the due date has passed and the invoice is still unpaid, it marks the account past due and, in the same run, suspends it. Your account becomes read-only and no new orders are accepted.
  4. Cycle ends. When the last day of the cycle passes, the system checks if auto-renewal is on and that no invoice is left unpaid. If so, it starts a new cycle. If not, the cycle stays as it is and the account stays locked.

Careful: Payments are recorded by a platform admin. Once the recorded payments cover the full invoice amount, the invoice is marked paid and your account is reactivated straight away.

Auto-renewal and manual renewal

By default, auto-renewal is turned on. This means that when your cycle ends, a new cycle automatically starts the next day with a fresh invoice, as long as the previous invoice has been paid (or an admin has restored access to your account for that cycle).

If you turn auto-renewal off, your cycle still ends on schedule, but the system does not automatically start a new one. A platform admin can manually trigger a renewal when needed.

Other ways people ask this

  • billing cycle how long
  • প্ল্যান কত দামের
  • plan price koto taka
  • invoice due date kobe
  • grace period how many days
  • monthly vs yearly subscription kondo
  • limit override kya hota hai
  • auto renew ki hai
  • account read-only kyun ho gya
  • cycle naye start hobe kobe
  • কত অর্ডার পর্যন্ত পারব
  • order limit kitna hai
  • AI parser limit breakdown
  • team members limit kobe hit hobe
  • unlimited limit matlab

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