Omnikyo/Help Center
Reference

Where to find everything

The sidebar and Settings have everything you need. This map shows what goes where.

বাংলায়: Omnikyo-তে সব কাজ সাইডবারে বা Settings-এ আছে। এই ম্যাপ দেখায় কোনটা কোথায় আছে, যাতে আপনি দ্রুত খুঁজে পান।

Where to find it: The sidebar is always open on the left when you are signed in. Settings is the Settings button (gear icon) in the main sidebar menu.


Orders and shipping

Handle orders

What you doWhere to find it
See all ordersSidebar › Orders
Create an order manuallySidebar › Orders › Create order button
Edit or delete an orderSidebar › Orders › open an order
Change order statusSidebar › Orders › open an order › Status button
Process a returnSidebar › Orders › open an order › Returns tab
Send an order to a courierSidebar › Orders › open an order › Send to Pathao or Send to Steadfast, or select multiple orders and use the toolbar
Print invoice or packing listSidebar › Orders › open an order › Print menu
Schedule a shipmentSidebar › Orders › open an order › Schedule button
Refund a bKash paymentSidebar › Orders › open an order › Payments section
Track a parcelSidebar › Orders › open an order › Tracking section
See order log and notesSidebar › Orders › open an order › Activity tab
Share a tracking linkSidebar › Orders › open an order › copy tracking code from the Tracking section

The Orders page shows your orders in lists with filters and bulk actions. Open any order to see full details, make changes, and send to couriers.

Couriers and delivery

What you doWhere to find it
Connect PathaoSettings › Shipping and delivery › Pathao › Connect
Connect SteadfastSettings › Shipping and delivery › Steadfast › Connect
Set delivery feesSettings › Shipping and delivery › Delivery fees section
Load Pathao pickup storesSettings › Shipping and delivery › Pathao › Pickup stores
Check Steadfast balanceSettings › Shipping and delivery › Steadfast › view the balance

Products and inventory

Manage products

What you doWhere to find it
See all productsSidebar › All products
Create a productSidebar › All products › Create product button
Edit a productSidebar › All products › click a product
Add photos to a productSidebar › All products › click a product › Photos tab
Set stock on a productSidebar › Inventory › find the product › adjust quantity, or Sidebar › All products › click a product › Stock tab
Archive or unarchiveSidebar › All products › click a product › Status menu
Bulk edit productsSidebar › All products › checkbox products › Bulk edit or Sidebar › All products › Spreadsheet button
Add or manage variantsSidebar › All products › click a product › Options tab
Set up collectionsSidebar › Catalog
Organize with categories and tagsSidebar › Catalog
Import products from ShopifySettings › Sales channels › Shopify

Inventory and stock

What you doWhere to find it
See all stockSidebar › Inventory
View stock historySidebar › Inventory › click a product › History
Receive new stockSidebar › Inventory › Receive button
Transfer stock between locationsSidebar › Inventory › Transfer button
Count stock (stock take)Sidebar › Inventory › stock count option
Mark stock as damagedSidebar › Inventory › Damaged or Unavailable option
Set low stock alertSidebar › All products › click a product › low stock level field
See negative stock reportSidebar › Inventory › Negative Inventory button
Add a locationSettings › Locations › Add location button
Edit or deactivate a locationSettings › Locations › click a location

Customers and payments

Customers

What you doWhere to find it
See all customersSidebar › Customers
Read a customer profileSidebar › Customers › click a customer
Change customer detailsSidebar › Customers › click a customer › Edit button
Export customersSidebar › Customers › Export button
See customer delivery recordSidebar › Customers › click a customer › Delivery record tab

Payments

What you doWhere to find it
Connect bKashSettings › Payments › bKash › Connect
Send a payment linkSidebar › Orders › click an order › request payment in the payments section
Refund a bKash paymentSidebar › Orders › click an order › refund option in the payments section
See payment statusSidebar › Orders › click an order › Payments section

Reports and analytics

Reports

What you doWhere to find it
See Dashboard summarySidebar › Dashboard
View all reportsSidebar › Reports (a group with sub-pages)
Overview reportSidebar › Reports › Overview
Orders & Sales reportSidebar › Reports › Orders & Sales
Products reportSidebar › Reports › Products
Customers reportSidebar › Reports › Customers
Fulfilment & Courier reportSidebar › Reports › Fulfilment & Courier
Financials (P&L) reportSidebar › Reports › Financials
Storefront AnalyticsSidebar › Reports › Storefront Analytics
Storefront Live (real-time)Sidebar › Reports › Storefront Live
Report Studio (custom reports)Sidebar › Reports › Report Studio

Ads and tracking

What you doWhere to find it
See ad campaignsSidebar › Meta Ads
Create a campaignSidebar › Meta Ads › Create campaign button
Manage ad spendSidebar › Dashboard › Ad spend card, or Sidebar › Meta Ads
See ad historySidebar › Meta Ads history
Connect Meta for adsSettings › Ads and tracking › Facebook and Instagram › Connect
Set ad currency and taxSettings › Ads and tracking › Facebook and Instagram › Ad spend section
Set up Meta PixelSettings › Ads and tracking › Facebook and Instagram › Pixel section
Send data with Conversions APISettings › Ads and tracking › Facebook and Instagram › Conversions API section
See Meta events sent[Covered in tracking documentation]

Website and store

Online store design and pages

What you doWhere to find it
Choose and publish a themeSidebar › Themes
Edit store designSidebar › Themes › Designer button
Add, edit or delete pagesSidebar › Pages
Create a landing pageSidebar › Landing pages › Create button
Manage product reviewsSidebar › Reviews
Manage discounts and couponsSidebar › Discounts
Write blog postsSidebar › Blog posts
See contact form messagesSidebar › Contact inbox

Store settings

What you doWhere to find it
Set store name and logoSettings › Online store › Basic info section
Edit store visibility (live/hidden)Settings › Online store › Visibility section
Set up store domainSettings › Domains › choose a free address or connect your own
Set SEO and social sharingSettings › Online store › SEO section
Add a custom websiteSettings › Sales channels › Your website

Business settings

Team and access

What you doWhere to find it
Invite a team memberSettings › Users and roles › Invite button
Change team member permissionsSettings › Users and roles › click a member › edit permissions
Remove a team memberSettings › Users and roles › click a member › Remove button
Set security (two-step)Settings › Security › two-step verification section
See sign-in sessionsSettings › Profile and security › devices section

Business information

What you doWhere to find it
Change business nameSettings › General › Business name
Set business contactSettings › General › contact phone and contact email fields
Close the businessSettings › General › close business option
Add location (warehouse/shop)Settings › Locations › Add location button
Set channel routingSettings › Locations › click a location › Channel routing section

Your account

What you doWhere to find it
Change your name or emailSettings › Profile and security › Profile section
Change your passwordSettings › Profile and security › Password section
Add a passkeySettings › Profile and security › Passkeys section
Turn on two-step verificationSettings › Profile and security › Two-step section
Download your dataSettings › Profile and security › data download option
Delete your accountSettings › Profile and security › account deletion option

Preferences

What you doWhere to find it
Switch theme (light/dark)Settings › Preferences › Appearance section or the toggle in the sidebar footer
Choose a theme packSettings › Preferences › Appearance › Theme pack
Customize receipt printerSettings › Preferences › Receipt printer section

AI and help

OmniAI

What you doWhere to find it
Ask OmniAI a questionSidebar › OmniAI
Ask Kyo in reportsSidebar › Reports › any report › ask for analysis
Ask Kyo to write a custom reportSidebar › Reports › Report Studio › ask Kyo
Tell OmniAI to make changesSidebar › OmniAI › enable actions in settings
Set up AI memorySettings › AI memory

Help and documentation

What you doWhere to find it
Search help articlesSidebar › search icon or Ctrl K (or ⌘ K on Mac) › search your question
Read the manualClick the Help link at the bottom of the sidebar, or go to /docs
Contact supportClick Support in the sidebar footer, or go to /about

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  • কোথায় পণ্য যোগ করি
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Checked against the product on 2026-10-02.