Command palette: what it finds and the limits
A reference for the command palette's scopes, search prefixes, result counts and search rules.
বাংলায়: Command palette-এ Ctrl K দিয়ে খোলা সার্চে বিভিন্ন ধরনের ফলাফল পাওয়া যায়। প্রতিটি ধরনের জন্য সীমিত সংখ্যক ফলাফল দেখায়। অর্ডার নম্বর খোঁজার জন্য বিশেষ নিয়ম আছে।
Where to find it: Press Ctrl + K or Cmd + K, or click Search or jump to… in the header
Scopes
| Scope | What you search | How to select it | Shortcuts |
|---|---|---|---|
| All | Everything: orders, customers, products, pages, settings and actions | Default; or click the All tab | (no prefix) |
| Orders | Order number, customer name, or phone | Click the Orders tab, or type # | # at the start |
| Customers | Customer name or phone | Click the Customers tab | (no tab prefix) |
| Products | Product name or SKU | Click the Products tab | (no tab prefix) |
| Pages | Dashboard pages, settings pages, and actions | Click the Pages tab, or type > | > at the start |
To clear a scope, press Backspace on an empty search box or click the X next to the scope label.
When All is selected, results from all five scopes appear, capped at 4 pages, 2 actions and 3 settings matches. When a single scope is selected, up to 50 results may appear (Pages scope) or the limit below.
Result counts by type
| What you search | Limit | Sorted by | Notes |
|---|---|---|---|
| Orders | 8 results | Newest first | Shows order number, customer name, phone, date, status, total |
| Customers | 6 results | Newest first | Shows name, phone, city, courier success rate |
| Products | 6 results | Most recently updated first | Parent products only; variants are found through their parent. Shows picture, name, SKU, variant count, stock |
| Pages | 50 results (or 4 in All scope) | Exact match, then starts-with, then word-starts-with, then contains | Every page you can access, gated by permission and platform feature |
| Settings pages | 10 results (or 3 in All scope) | Match quality | Every settings section, gated by permission |
| Actions | 4 in All scope, unlimited in Pages scope | Relevance | New order, New product, Switch dark/light mode |
| Recent | 6 items | Most recent first | Your last orders, customers, products or pages opened. Kept per browser. |
Search rules
Minimum characters
- 3 letters or more: searches by name, phone or SKU using fuzzy matching (partial text matches).
- 1 or 2 characters: only exact order number matches work. For example,
12finds order #0012, #0012,#12and#12if they exist; it does not search customer names. - Empty box: shows Recent searches, Actions, and Quick jump pages.
Order numbers
Order numbers match in several formats. A single search finds:
| Format | Matches | Example |
|---|---|---|
12 | #0012 (padded), #12, 0012, 12 | 12 finds order #0012 |
#12 | #0012, #12, 0012, 12 | #12 finds order #0012 |
0012 | #0012, #12, 0012, 12 | 0012 finds order #0012 |
#0012 | #0012, #12, 0012, 12 | #0012 finds order #0012 |
Phone numbers
Phone numbers are matched in their normalised form. Type the number any way (with or without +880, with spaces, hyphens or dashes) and it finds the saved number. For example, 01712345678 and +88 17123 45678 both find the same customer.
Order searches
Typing in the Orders scope or with the # prefix searches for:
- Order numbers (display_id) matching the text.
- Shopify order names matching the text (if imported).
- Orders of customers whose name or phone matches the text (only if the search is 3+ characters).
Results are limited to 8 orders, sorted by newest first.
Customer searches
Searches by name or phone. Requires 3+ characters. Results are limited to 6, sorted by newest first.
Product searches
Searches by product name or SKU. Requires 3+ characters. Results show parent products only (variants are found through their parent). Limited to 6 results, sorted by most recently updated first.
Page and settings searches
Pages and settings are searched by their label and keywords. Exact matches rank first. Pages are gated by:
- Permission: you only see pages your role can access.
- Platform feature: some pages (Blog posts, Discounts, Contact inbox) only appear when the owner turns them on.
- Development only: Debug and Phone Debug pages never appear in production.
Empty states and errors
| State | What you see | What to do |
|---|---|---|
| Typing, box not yet full | "Type at least three letters to search names, phones and products." | Enter 3+ characters or an order number. |
| No matches | "No results for "<text>"" or "No orders/customers/products for …" | Try a different spelling or shorter text. |
| Search failed | "Search didn't go through" / "Check your connection and type again." | Check your internet connection and try again. |
| Empty Recent | (Recent group does not appear) | Open some orders, customers or pages first. |
Keyboard shortcuts inside the palette
| Key | What it does |
|---|---|
| ↑ ↓ | Move up and down |
| Tab / Shift + Tab | Cycle through scope tabs |
| Enter | Open the selected item or run an action |
| Esc | Close the palette |
| Backspace (on empty box) | Clear the current scope |
Other ways people ask this
- কমান্ড প্যালেট কীভাবে কাজ করে
- command palette search 3 character minimum
- search scope prefix order customer product
- Ctrl K shortcut search how to
- palette result limit
- order number search format
- search didn't go through error
- search box what to type
Related pages
- Search and jump with Ctrl K — how to use the command palette for searching and navigation
Related guides
Checked against the product on 2026-10-02.