Omnikyo/Help Center
How-to

Join a business as a team member

When someone invites you to their business, you receive an email and a temporary password. You sign in with those, add your phone number, and then you can access the dashboard with the pages your role allows.

বাংলায়: যখন কোনো ব্যবসা আপনাকে টিম মেম্বার হিসেবে আমন্ত্রণ জানায়, আপনি ইমেইলে একটি অস্থায়ী পাসওয়ার্ড পান। ওই পাসওয়ার্ড দিয়ে সাইন ইন করলে আপনার ফোন নম্বর যোগ করতে বলা হবে, তারপর ড্যাশবোর্ড খোলে।

Where to find it: The invitation email and the first sign-in at /auth, then /auth/complete.

What you receive

The business owner or manager invites you by sharing your email and role. You then get:

  1. An invitation email (if it reaches you). The email contains a link.
  2. A temporary password, shared with you directly by the person who invited you.

Both the email link and the password work for your first sign-in. The email is the easier way if it arrives; if it does not, you have the temporary password as a backup.

Your first sign-in

  1. Go to /auth and choose Sign in.
  2. Type your email and the temporary password you were given.
  3. Press Sign in. You may see "You're in. Taking you through…" for a moment.
  4. The screen moves to Add your phone number. A phone number is required before you can access the dashboard. You cannot skip this.
  5. Type a Bangladesh mobile number (format: 01XXXXXXXXX or with leading +880).
  6. Press Continue.

On success, the dashboard opens. You see only the pages and settings your role allows.

Changing your password

You can change the temporary password to something you choose at any time. Open Settings → Profile and security → Change password. You'll need to type the temporary password as your current password, then create a new one.

There is no forced password change on first sign-in — you can carry on using the temporary password if you want, but changing it is recommended.

Two-step verification

If your business owner has turned on two-step verification for everyone, you'll see the setup screen when you sign in the first time. You'll need to set up an authenticator app (Google Authenticator, Microsoft Authenticator, or Authy) before you can finish signing in. You scan a QR code or type in a setup key by hand, then you enter the code your authenticator shows.

What you can see and do

The pages and actions you can access depend on your role and the permissions the owner gave you. The sidebar shows only the pages you can open. If you try to open a page your role does not allow, the dashboard shows Access Denied.

Common roles are:

  • Manager: See and work with Orders, Inventory, Customers, and Reports. Usually can change products and stock, but not settings.
  • Staff: See Orders and Customers. Usually can update order status and take notes, but not change products.

Your actual permissions depend on what the owner chose when they invited you.

Questions people ask

I did not get the invitation email. What do I do?

Ask the person who invited you for the temporary password. That password always works and you can use it to sign in even if the email never arrived.

How do I know what I am allowed to do?

Look at the sidebar. You see only the pages your role allows. Try to change something that seems locked — the app will tell you if you do not have permission. If you think you need more access, ask your business owner to update your role.

Can I change my role or access?

No. Only the business owner can change what your role can do. Ask them if you need different access.

I signed in on a new phone. Is that okay?

Yes. You can be signed in on as many devices as you want. When you sign in on a new device, just use your email and password (or the password you created).

Other ways people ask this

  • invited password sign in
  • team member first login
  • temporary password change করব
  • invited to business sign in
  • আমাকে আমন্ত্রণ জানিয়েছে এখন কী করব
  • join team first time
  • staff account access what can see
  • আমি কী কী করতে পারব

Related pages

Related guides

Checked against the product on 2026-10-02.