Omnikyo/Help Center
How-to

Reset or change your password

If you forgot your password, use Forgot? on the sign-in page to get a reset link. If you know your password, you can change it in Settings.

বাংলায়: পাসওয়ার্ড ভুলে গেলে সাইন ইন পেজের Forgot? ব্যবহার করুন। পাসওয়ার্ড মনে থাকলে সেটিংসে নতুন পাসওয়ার্ড সেট করতে পারবেন।

Where to find it: /auth › Forgot? (to reset), (or) Sidebar › Settings › Profile and security › Change password section

If you forgot your password

  1. Open the Sign in page.
  2. Select Forgot? (next to the Password field).
  3. Enter your Email and select Send reset link.
  4. Omnikyo shows "Check your email" with the message "If an account with that email exists, a reset link has been sent."
  5. Check your email and click the link in the reset email.

After you click the link, you set a new password. (The exact screen after the link is handled by the authentication provider, not shown in the app itself.)

Good to know: Omnikyo shows "If an account with that email exists…" whether or not an account was found. This is for security — so no one can tell which emails are registered.

Change your password in Settings

If you know your password and want to change it:

  1. Open the dashboard and go to Settings → Profile and security.
  2. Find the Password section. Select Change password.
  3. Enter your Current password (at least 6 characters).
  4. Enter your New password (at least 6 characters).
  5. Confirm your Confirm new password — it must match the new password.
  6. Tick the Sign out of other devices checkbox if you want to sign out on all your other phones and computers (it is ticked by default).
  7. Select Change password button.

Omnikyo shows "Password changed". If you ticked the checkbox, it also shows "Signed out of N other devices."

If the current password is wrong, Omnikyo shows "Your current password is not correct."

Careful: If you sign out of other devices, those devices will need to sign in again (with your new password and any two-step code).

Owner resetting a team member's password

An owner can reset a team member's password without needing their current password.

  1. Go to Settings → Team (on the Sidebar, Settings > Team or in the Business section).
  2. Find the team member and select Reset password (or the menu button).
  3. Omnikyo generates a temporary password. Share it with them.
  4. They sign in with the temporary password and change it in Settings → Profile and security → Change password.

(Full details are in the Team section; this is a summary.)

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Checked against the product on 2026-10-02.