Product reviews

You approve each shopper's review before it appears on your storefront, mark it as verified, edit its photos and delete it.

বাংলায়: প্রতিটি Reviews ট্যাবে শপার্স যে রেটিং এবং মন্তব্য লিখেছে তা অপেক্ষা করছে। আপনি প্রতিটি রিভিউকে অনুমোদন করতে পারেন যাতে এটি স্টোরফ্রন্টে দেখা যায়, অথবা বাতিল করতে পারেন। ভেরিফাইড ব্যাজ যোগ করুন বা ছবি সম্পাদনা করুন।

Where to find it: Sidebar › Website › Online store › Reviews Who can do it: Anyone with the page.storefront permission.

Before you start

The Ratings and reviews section must be added to your product pages before shoppers can write reviews. The section is part of the theme — add it in the Designer when you set up your theme. Every shopper review lands in the Pending tab and stays invisible on the storefront until you approve it. Rejected reviews never appear to shoppers.

Approve, reject and edit shopper reviews

1. Open Reviews (sidebar › Website › Online store).
2. The Pending tab shows reviews waiting for you. Click a review row to see the full text.
3. Use the check icon to approve the review. It moves to Approved, and shoppers see it on the product page.
4. Use the X icon to reject it. Rejected reviews do not appear on the storefront.
5. To mark a review as verified (from a customer who bought the product), use the row menu (three dots) and select Mark verified. A Verified buyer badge appears next to the review.
6. To edit review photos, use the row menu and select Edit photos. The input accepts up to four photo links separated by spaces. Photos must be https URLs. Click Save.
7. To delete a review completely, use the row menu and select Delete. This removes it forever.

Bulk approve reviews

1. Use the checkbox at the top of the Review column to select multiple reviews on the page.
2. When reviews are selected, a button appears at the top showing the count with Approve. Click it to approve all selected reviews at once (capped at 100 per action).

Tabs and review statuses

The page shows five tabs:

• Pending — reviews awaiting your approval (the default tab).
• Approved — reviews you approved that shoppers see on the storefront.
• Rejected — reviews you rejected. Shoppers never see these.
• All — every review (pending, approved, rejected).

Each tab shows a count of reviews in that status. Click a tab to view and sort reviews by status.

Review rules and limits

Shoppers can write one review per product. Review fields:

• Rating (required) — 1 to 5 stars.
• Title (optional) — up to 120 characters.
• Body (required) — 4 to 2,000 characters.
• Author name (required) — 2 to 80 characters.
• Author city (optional) — up to 80 characters.
• Photos (optional) — up to 4 https URLs; you can edit them after you approve the review.

Shoppers face a rate limit: three reviews per hour from any single IP address per store. If they try to submit more, they see "Too many reviews from here. Please try again later."

The storefront read endpoint caches reviews for one minute, so newly approved reviews may take up to a minute to appear.

Other ways people ask this

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Related pages

• Your online store — what the Online store section contains
• Product and shop pages — where reviews appear to shoppers

Checked against the product on 2026-10-02.